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Rogue Traders at The Crofts

Alert message sent 12/02/2020 09:43:00

Information sent on behalf of Hampshire Constabulary



 
On 11/02/2020 Police received reports of uninvited calls by rogue traders offering to do power wash driveways at several properties in The Crofts. They also offered to lay driveways and to provide gardening services.
 
Very often the work by rogue traders is of poor quality or unnecessary and the price charged is excessive. They tend to target the elderly or vulnerable and in some cases the trader may harass, coerce or use undue influence towards their victim.

Tackling Doorstep Crime

Top Tips:
Never agree to have work done or part with money on your doorstep.

Always get written quotes from at least two traders for any work.

You have 7 days to cancel any purchase of goods or services over £35 that you make in your home.

If you agree a contract for goods or services in your house, you must be given the following information in a durable medium, otherwise a criminal offence may have been committed:
The conditions, time limits & procedure for exercising the right to cancel the cost of the cost of returning the goods

if you request the contract to start within the cancellation period, the trader must inform you of any  reasonable costs to be paid up until the time of cancellation.

Always agree the price, payment arrangements and start/finish dates in writing before any work starts on your home.

You don't have to pay in full until you're completely satisfied with the work and you could consider using stage payments throughout the work.

Keep your home and belongings safe during works.

The Quick Response Team (QRT) is available to attend incidents of Doorstep Crime. Please call 01962 833666.

Members of the public should report any doorstep crime incident to Trading Standards by calling the Citizens Advice consumer service on 08454 04 05 06
 
For advice on dealing with uninvited rogue traders or bogus callers to your home, visit the dedicated pages on the Citizens Advice website. 
 
 
Message sent by
Deborah Doherty (Police, PCSO, Basingstoke District)

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